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Memory Power

Privacy Policy

Effective Date: September 1, 2026 Last Updated: September 1, 2026

Bornstein Knowledge Management Systems, LLC ("we," "us," or "our") operates www.memorypower.com (the "Site"), through which we sell and provide access to educational training systems, courses, and related materials (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our Services.

By using our Site or Services, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: Name, email address, username, password, and billing address when you register for an account.

  • Payment Information: Credit card details or other payment information, processed securely through our third-party payment processor(s). We do not store full payment card numbers on our servers.

  • Order Information: Details of the training systems, courses, or products you purchase.

  • Communications: Information you provide when contacting customer support, submitting inquiries, or participating in surveys.

  • Course/Training Data: Progress, quiz results, certificates earned, and other data generated through your use of our educational content.

1.2 Information Collected Automatically

  • Device and Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver relevant content. See Section 6 below.

1.3 Information from Third Parties

  • Information from payment processors, analytics providers, or marketing partners, where applicable.

 

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services, including delivering purchased training content.

  • Process transactions and send order confirmations, invoices, and receipts.

  • Create and manage your account, including tracking course progress and issuing certificates.

  • Respond to customer service requests and support needs.

  • Send administrative information, such as updates to our terms, conditions, and policies.

  • Send marketing communications, where you have opted in (you may opt out at any time).

  • Improve our Site, Services, and educational content based on usage patterns and feedback.

  • Detect, prevent, and address technical issues, fraud, or security concerns.

  • Comply with legal obligations.

 

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing, hosting, email delivery, analytics, and customer support tools.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

  • Legal Requirements: If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our company, users, or others.

  • With Your Consent: For any other purpose disclosed to you at the time we collect the information, or with your consent.

 

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal compliance purposes).

 

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in to your account.

  • Remember your preferences.

  • Analyze site traffic and usage trends.

  • Deliver relevant advertising (if applicable).

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the Site, such as staying logged in or tracking course progress.

 

7. Children's Privacy

Our Services are intended for [adults / users aged 18 and older / users aged 13 and older with parental consent — specify as applicable]. We do not knowingly collect personal information from children under [13/16] without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

(If your training systems are marketed to schools, students, or minors, you will likely need additional provisions addressing COPPA, FERPA, or similar student-data-privacy laws — consult legal counsel.)

 

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Object to or restrict certain processing.

  • Request a copy of your data in a portable format.

  • Withdraw consent to marketing communications at any time.

To exercise these rights, contact us using the information in Section 12. We may need to verify your identity before fulfilling your request.

For California Residents (CCPA/CPRA): [Insert CCPA-specific disclosures, if applicable.]

For EU/UK Residents (GDPR): [Insert GDPR-specific disclosures regarding legal basis for processing, data transfers, and right to lodge a complaint with a supervisory authority, if applicable.]

 

9. Third-Party Links

Our Site may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

 

10. International Data Transfers

If you access our Services from outside [Country], your information may be transferred to, stored, and processed in [Country] or other countries where our servers or service providers are located.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our Services after changes are posted constitutes acceptance of the revised policy.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bornstein Memory Training     Email: [info@memorypower.com]

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